A digital transfer management platform that manages airport, hotel, staff and VIP transfer processes from a single center, ensuring operational efficiency and customer satisfaction.
Why vita Transfer?
Everything you need to grow your transfer operations in one place.
Responsive Design
A fully compatible interface that works flawlessly on desktop, tablet and mobile devices.
Cloud-Based SaaS
No installation required; access it instantly from anywhere with an internet connection.
Data Security
Full protection with ISO 27001 & GDPR-compliant infrastructure and SSL/TLS encryption.
Free Updates
New features are automatically reflected in your system at no extra cost.
24/7 Expert Support
We are with you uninterrupted at every step with training, online and face-to-face support.
API & Integration
Easily connect to your existing systems and agency software with an open API.
Unlimited Users
Your business grows without any user or storage limits, and without extra cost concerns.
Multilingual Interface
Easily manage your international operations with different language options.
Digitalize your transfer operations today.
Manage your airport, hotel, VIP and group transfers from a single platform. Getting started with a free demo has never been easier.
Automatic Transfer Dispatch and Optimization System
ODS is an intelligent dispatch infrastructure that analyzes transfer requests according to defined operational parameters and automatically assigns the most suitable driver and route. The platform performs a comprehensive analysis taking into account the company's location information, the driver's shift start address, defined working hours and transfer time parameters.
With the smart dispatch algorithm, the need for manual intervention is minimized, operational load is reduced and route planning is optimized in the most efficient way. Time is saved, fuel and cost expenses are kept under control, and operational performance is maximized.
Operations users can enter transfer requests into the system and make vehicle and driver assignments instantly. They can improve efficiency by combining multiple transfers according to route and capacity, and define special fees and automatic pricing for each transfer. With the ODS (Automatic Dispatch System) infrastructure, transfers are planned automatically according to suitability criteria; the whole process is monitored transparently and with full control through real-time status tracking.
Creating a transfer request
Vehicle and driver assignment
Combining transfers
Defining transfer fees
Automatic ODS planning
Real-time status tracking
Instant notifications and communication
Operations reporting
A Fast and Focused Experience for Agency Users
Agency users focus only on the tasks they need without dealing with complex operations screens. They can easily create a transfer request on behalf of the customer and track its status in real time. Once the transfer is confirmed, a dedicated tracking link is generated for the passenger; the passenger can use this link to follow the vehicle's location and estimated arrival time in real time.
Creating a transfer request
Request status tracking
Sending a tracking link to the passenger
Real-time vehicle location
Manage Assigned Transfers from Start to Finish
Subcontractor users view the transfers assigned to them by the main operator from their own panel and independently carry out driver and vehicle assignment. They can enter reports for completed jobs and update documents and information on a per-transfer basis. At the end of the period, they view their own earnings summaries, ensuring a transparent and quick financial reconciliation with the main operator.
Viewing assigned transfers
Driver and vehicle assignment
Entering transfer reports
Earnings tracking and summary
Document and information updates
Financial reconciliation
Transfer Request Management
Every Step Recorded, From Entry to Completion
In vita Transfer, every transfer request is fully recorded in the system with all details, including passenger name, pickup/drop-off point, date-time, vehicle type and special notes. Requests can be entered manually by the operations team, or they can flow into the system automatically through integrated agency panels or API connections; requests coming from multiple channels are gathered on a single central screen. The status of each transfer is tracked instantly: thanks to the Pending, Confirmed, Vehicle Assigned, En Route, Passenger Picked Up, Completed, Cancelled and No-Show stages, the operations team has full visibility of the whole picture at a glance.
Any status change is recorded with a timestamp; information about who did what and when is always accessible. In no-show and cancellation scenarios, the system automatically notifies relevant users, highlights transfers awaiting action, and records their financial impact. The entire history of completed or cancelled transfers can be viewed at any time through customer-based reports; operational transparency and accountability are guaranteed at every step of the process.
SMS and Automatic Notifications
Keep Passengers and Drivers Informed at Every Step
vita Transfer sends automatic SMS and instant notifications to passengers and drivers at key points in the process. Relevant parties are notified immediately when a transfer is confirmed, when a vehicle is assigned, when the driver departs and when the transfer is completed; this prevents passengers from calling operations with "where is my car?" questions and dramatically reduces the communication load. Notifications sent to drivers are not just alerts; assigned transfer details, passenger information and a map navigation link are also delivered instantly.
Notification templates and who gets notified for which event are fully customizable. Message content matching your brand voice, different triggers for different customer segments, and multi-language support can all be defined. The driver accesses all job information from a single screen, and no communication gaps occur; the right message reaches the right person at the right time, reinforcing a professional and reliable service image with every transfer.
Smart Pricing and Earnings
The Right Price for Every Transfer, Paid on Time
vita Transfer has a flexible structure that adapts to every business's different pricing needs. Different models such as fixed fee, distance-based dynamic pricing, vehicle-type-based tariffs or customer contract pricing can be defined; separate price lists can be created for corporate, hotel and individual passengers. Road toll fees such as bridges, highways and tunnels can be added as parameters; special fee rules can be defined for cancellation and no-show scenarios so operational losses are balanced by the pricing policy.
At the end of the period, earnings for subcontractors and freelance drivers are automatically calculated by the system; completed transfers, applied unit prices and total amounts are presented as an earnings summary. A pro forma invoice can be generated from earnings that have been taken into the approval process. All price calculations are recorded transparently; manual calculation and spreadsheet comparison processes are eliminated, and financial reconciliation is completed quickly, transparently and without errors.
Customer Satisfaction
Measure and Continuously Improve Your Service Quality
After each transfer is completed, a short satisfaction survey is automatically sent to the passenger. The passenger rates the driver's behavior, the cleanliness and comfort of the vehicle, and the overall service experience. Evaluation results are reported to the operations team instantly; transfers and drivers receiving low scores are automatically highlighted. Feedback data is used not only for instant alerts but also for long-term analysis; you can view periodic reports showing which routes or times have higher dissatisfaction.
Survey templates and sending schedules can be customized as needed; separate evaluation flows can be defined for corporate customers. The satisfaction score can be used as a supporting data source in driver performance evaluation and supplier earnings calculations. Driver training needs are identified with this data, operational quality is continuously improved; customer loyalty and brand reputation become a value that is measured and developed with every transfer.
Document Management
Missing Document Alerts, Automatic Reminders and a Digital Archive
vita Transfer ensures through the system that transfer driver and subcontractor documents are kept complete and up to date. For each driver, a driving license, psychotechnical report, SRC certificate and criminal record; for each vehicle, a registration document, mandatory traffic insurance, comprehensive insurance and inspection certificate are defined in the system. If any document is missing or expired, the relevant driver and vehicle are automatically placed in "document missing" status, a warning is shown on the assignment screen, and transfer assignment to that vehicle is blocked.
Drivers can photograph their documents and upload them directly to the system via the vitaDrive Transfer mobile app; documents that reach the approval queue in the admin panel are filed into the archive. Before a document expires, an SMS, email and in-app push notification are sent to the relevant driver, subcontractor and operations manager; reminders are repeated until the document is updated even after it expires. No document goes untracked, and the operator carries no legal non-compliance risk.
How It Works
Manage your transfer operations end to end.
Integrations
Seamless Digital Operations with a Powerful Integration Ecosystem
vita Transfer integrates with different systems and platforms, allowing you to manage your operations quickly and efficiently from a single platform.
U-ETDS Integration
A government notification is automatically generated when a transfer is completed; legal obligations are fulfilled completely and on time without manual processing.
GPS Integration
Transmits vehicle location and movement data in real time, enabling instant tracking of transfers, driver performance and operations.
API & Reservations
Connects with booking platforms and travel agencies through an open API, enabling automatic transfer of transfer requests and their approval.
Accounting Integration
Speeds up reporting and record-keeping by automatically transferring income, expense and financial records to accounting software.
Bank & Payment
Automatically transfers collection, payment and transaction data, making payment processes secure, fast and easy to track.
Mobile App (PWA)
With a store-free Progressive Web App structure, it can be added to the home screen, works without an internet connection, and updates are instantly reflected to users.
01
White-Label Screens
A native app published under your own brand on iOS and Android; take your place in the stores with your own logo, colors and identity.
02
Mobile App
A store-free Progressive Web App; can be added to the home screen, works offline and updates instantly.
03
Corporate Website
An SEO-friendly, mobile-first corporate website with integrated online booking and customer registration modules.
With Your Own Brand
Use the vita Infrastructure with Your Own Brand
Strengthen your digital presence with white-label screens, PWA solutions and corporate websites.
Offer your customers a fully branded experience of your own; let all the operational power come from the vita infrastructure behind the scenes.
Businesses using vita's white-label solutions are strengthening their digital presence and offering their customers a custom-branded experience.
PWA Mobile App
Memorial, operating in the event and memorial transportation sector, fully digitalized the customer experience with its own branded PWA app built on the vita infrastructure.
Branded passenger tracking app
Online booking infrastructure
Real-time notifications
Corporate Website
Fleetcab, operating in fleet and transfer management, moved its online booking and customer management processes to the digital environment with a corporate website integrated with the vita infrastructure.
Corporate website and booking
Customer tracking panel
Full integration with the vita system
Custom-Branded Mobile App
Mifa Turizm, operating in tourism transportation, manages operations and customer communication from a single point with its own custom-branded transfer app built on the vita infrastructure.
Custom-branded transfer app
Real-time booking and tracking
Customer notification alerts
PWA Mobile App
Emay Turizm, offering tourism and transfer services, offers its customers a store-free, fast and mobile-first experience with its own vita-based branded PWA app.
Branded PWA mobile app
Online booking infrastructure
Real-time notifications
Corporate Website
Oftura, providing transfer and transportation services, moved its online booking and customer management processes to the digital environment with a corporate website integrated with the vita infrastructure.
Corporate website and booking
Customer tracking panel
Full integration with the vita system
Join Us Too
Contact us to learn more about our white-label solutions and join our references. Let's grow your brand in the digital world together.
A transfer management system is a digital solution that lets you manage the processes of receiving transfer requests, planning vehicles and drivers, tracking operations and reporting from a single platform.
It can be used by airport transfer companies, VIP transportation companies, tourism agencies, hotels, healthcare institutions and any business managing transfer operations.
Customers can access transfer details, vehicle and driver information, be informed about transfer processes, and receive notifications when necessary.
Yes. Drivers can view their assignments through the mobile app, update transfer statuses, and work in coordination with the operations teams.
It increases operational control, speeds up planning processes and helps manage transfer processes more efficiently.
It boosts customer satisfaction while strengthening team coordination; it reduces manual workload, saving both time and cost.
Since our system is web-based, it does not require any physical installation. Your account is typically activated within half a business day to one business day after the required information is submitted.
Our system operates on a monthly subscription model, with pricing based on the number of transfers. You can choose the package option that best suits your needs.
Yes. A free 7-business-day demo is offered so you can get to know the system better. During the demo, you can try the core features and get support at every step.
Following account activation, a training process begins. Support is provided by phone and via the in-system live support line, with remote-connection on-site assistance also available when needed.
Yes. Thanks to API support, vita Transfer can integrate with many third-party systems, including booking platforms, accounting software and GPS providers. The integration process is managed by our technical team.
Trusted by 10+ customers.
Manage your operations more efficiently and with greater control.
Our business partners, operating in different sectors, achieve faster, more transparent and efficient management by digitalizing their operational processes. Join our references too.
User Reviews
Shaping the future together: shared experiences
Rate the vita Transfer Request, Booking and Dispatch System...
★★★★★
"Planning and tracking guest transfers is now much smoother. We can quickly access vehicle assignments, transfer details and operations information. Managing processes on a single platform has strengthened our internal coordination and increased our operational efficiency. We can manage transfer organizations in a controlled, error-free way even during busy periods."
Onur Eroğlu
Agency Operations
"We have started managing our booking processes in a much more controlled and efficient way. Automatically sending transfer details and tracking links to passengers has simplified our information processes. While guests can track their transfer status in real time, our team can also easily manage booking and operations processes from a single platform."
Şeyma Aksoy
Booking Department
"Thanks to vita, we can manage our daily transfer operations much more efficiently and with greater control. Being able to carry out vehicle assignments, route planning and operations tracking from a single screen has made things much easier for our teams. We have especially minimized the planning problems we used to face during busy periods, making our processes faster."
Serkan Kurt
Operations Manager
"After we started using the vita Transfer Management System, we began managing our booking and operations processes from a single platform. Transactions we used to track on different systems are now handled centrally. We have significantly increased our efficiency by eliminating the coordination gaps in transfer organizations."
Batuhan Yıldırım
Agency Representative
"Our drivers being able to track their transfer assignments via the mobile app has provided significant convenience in our daily operations. Real-time visibility of assigned transfers and sharing web tracking links with passengers has strengthened our communication processes. We have largely eliminated the information gaps we used to experience before transfers."
Fatih Acar
Operations Manager
"Thanks to the vita Transfer Management System, we can manage our vehicle and driver documents centrally and easily track documents about to expire. By viewing the transfers and tasks assigned to us in real time, we run our operations in a more planned way. We have saved significant time, especially in document tracking and transfer assignment processes."
Koray Yalçın
Subcontractor
Share Your Review
★★★★★
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